Trouble Shooting
There are several things that can play a factor in your Entertainment Center not connecting. So we will break them down for you.
WiFi signal is not strong enough.
If you are are connecting with wireless internet, you must have good signal strength with your wireless router. Check your signal strength on the WiFi signal icon on your BOEY SYSTEM and see if the bars are low, this could be your problem.
1. Try moving the box around to see if your signal improves. Once moved. let it sit for several minutes to get a true WiFi reading before moving again.
2. Try moving your wireless router around, if you have room to do so, and see if get better signal.
3. Try your BOEY SYSTEM in another room that is closer to your wireless router to see if your signal improves and you can connect. (They do offer signal boosters at Walmart and other stores, that help routers WiFi signal if you have problems getting a strong signal in other parts of the house.)
WiFi signal is good but the BOEY SYSTEM will not connect.
If your WiFi will not connect, this is generally an issue with the modem or your router not letting the BOEY SYSTEM connect, there are a couple things you can try.
Note: (Remember, once your Wifi Is connected, always keep it connected when powering off the BOEY SYSTEM. It will automatically connect when you power back on.)
1. Make sure your password is correct.
2. There is a common issue with devices not connecting to WiFI, if the time and date are wrong on the device. You can manually set the year, time and date on the BOEY SYSTEM in the settings panel, then try to connect. However, generally when connecting to WiFi for the first time, the BOEY SYSTEM will automatically adjust the time and date with your wireless router and modem.
3. Every once in a while, you may have to reset your modem and your router. To do this, you simply unplug the power to the modem and router and wait about 5 minutes before you plug them back in. Once you do this, it will now have a fresh start up and should work. When they start up, give them a few minutes to fully load before trying to connect any devices.
4. If you are still having issues, you can contact your internet provider for assistance. For more trouble shooting assistance, search on google “Device will not connect to my WiFi” there you will find endless trouble shooting techniques you can try to help solve your problem.
My BOEY SYSTEM has connected before, but now it will not connect.
Sometimes devices can get locked out from connecting on your wireless network. If your BOEY SYSTEM has been connected on your WiFi before, and for some reason it will not not connect, here is what you can do.
1. Go to your settings in your BOEY SYSTEM and select your WiFi network. You will see the option to “Forget Network”, Click on this.
2. Unplug the BOEY SYSTEM and unplug your modem and wireless router. For the modem and router, wait about 5 minutes before you plug them back in and the BOEY SYSTEM wait about 30 Seconds. They will all now have a fresh restart. While they start up, give them a few minutes to fully boot up before connecting another other devices. 3. On your BOEY SYSTEM, go to your settings and look for your WiFi network and connect again. If your network is password protected, it will ask you for your password. You BOEY SYSTEM should now connect.
4. If it does not connect, try setting your year, time and date.